Cookie Policy & Data Consent

For the meticulous operation of dustclean.cc, we employ a minimal set of digital tools. This policy outlines the exact function of each cookie, our rationale for its use, and how you retain control.

We believe in digital hygiene as we do physical cleaning: nothing unnecessary, everything with purpose. Our cookies are classified into three operational categories: essential site functionality, anonymous user experience analytics, and secure service booking. No marketing trackers, no data resale, no third-party behavioral profiles.

Questions about our data practices? Contact our team.
Minimalist desk setup for digital clarity
Image: Representative of our 'digital workspace' aesthetic

Our Three-Lens Decision Framework

Every cookie we set passes through a rigorous editorial lens before deployment. We evaluate based on necessity, data minimization, and user benefit. The table below details this filtering process.

1. Essential Functionality

Criteria: Must the site function without it?

What it optimizes: Core user intent (finding services, booking, navigating pages).

What it sacrifices: No user tracking, no personalization. Pure transactional support.

  • Session ID for booking engine integrity
  • CSRF token for security
  • Preference for cookie consent state (no tracking)

2. Anonymous Analytics

Criteria: Does it help us improve the service for everyone?

What it optimizes: Site performance, identifying broken pages, understanding popular services.

What it sacrifices: Aggregated data only. No individual profiling, no cross-site tracking.

  • Page load performance metrics
  • Service page view counts (anonymous)
  • Error reporting (404s, form failures)

3. Service & Support

Criteria: Does it directly enable a booked service or critical support?

What it optimizes: Secure booking flow, client portal functionality, post-service feedback collection.

What it sacrifices: Strictly session-bound. Clears after service completion or feedback submission.

  • Booking cart state (if multiple services selected)
  • Client portal session for quote access
  • Feedback form progress (if multi-step)

Implementation & User Control

The cookie consent banner you encounter upon first visit (managed by our global plugin) does not store any personal data. It records only your choice (Accept/Reject). This preference is stored in a single, essential cookie named dc_consent which is itself subject to the 12-month expiration policy below.

Method Note: Evaluating Robustness

Our cookie strategy is designed for auditability and resilience. By strictly categorizing cookies and documenting the 'sacrifice' for each (e.g., sacrificing personalization for anonymity), we create a transparent system that withstands GDPR review. The limitation is a less 'sticky' user experience—features like saving a partial quote across sessions are intentionally omitted to prioritize data privacy. This trade-off aligns with our core value: meticulous care over convenience.

Location & Contact: Our registered address is 4 Rue de Turin, 75008 Paris, France. For any data protection inquiries, you may contact our data officer at [email protected] or call +33 1 45 22 38 58 (Mon-Fri, 9:00-18:00).

Browser console showing cookie list structure
View of cookie structure in browser tools. Only necessary cookies are active in our session.

Practical Scenario: The Booking Flow

  • You select "Standard Deep Clean" for a 2-bedroom apartment.
  • A session cookie holds your cart state temporarily.
  • You submit the booking form (no personal data in cookies).
  • Upon page refresh, the cart state is cleared. You receive a confirmation email. The cookie's job is done.

Need a Complete Service Overview?

Explore our full standards and privacy commitments.